Can you supply fasteners for outdoor applications?
Yes. Fasteners with suitable corrosion-resistant materials or protective finishes can be supplied for outdoor applications depending on environmental conditions.
What is the minimum order quantity (MOQ)?
MOQ depends on the product type, size, material, finish and customization requirements. Please contact our sales team for product-specific MOQ details.
Can you provide product samples?
Samples may be provided for selected products depending on product availability, Customization and order requirements. Please contact our sales team for sample availability.
Do you provide door-to-door delivery?
Yes. We can arrange door-to-door delivery for domestic and international orders, subject to the destination, order quantity, shipping method and agreed commercial terms.
What payment terms do you offer?
Payment terms depend on the order value, customer profile, product requirements and agreed commercial conditions. Available terms can be confirmed by our sales team before order confirmation.
Can you provide tracking details after dispatch?
Yes. Where applicable, shipping or transport details can be shared after dispatch so customers can track or monitor their shipment.
Can you arrange urgent delivery?
Urgent delivery may be possible depending on product availability, quantity, production schedule and transportation options. Please discuss urgent requirements with our sales team before placing the order.
Can delivery terms be discussed before placing an order?
Yes. Delivery location, shipping method, freight, lead time, payment terms and other commercial conditions can be discussed and finalized before order confirmation.
Do you provide a quotation including delivery charges?
Yes. Where sufficient shipping details are available, we can provide quotations including applicable delivery or freight charges. Final charges may depend on the confirmed shipment details
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